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Privacy Policy

Last updated: March 30, 2026

1. Information We Collect

Account information. When you sign in to Jam, we collect your email address for authentication and to associate your sessions with your account.

API keys. Jam uses a bring-your-own-key (BYOK) model. Your Anthropic API key is sent directly to Anthropic’s servers from your session sandbox. We do not store, log, or have access to your API keys on our servers.

Session data. When you use Jam, your terminal input, output, code, and files exist within an isolated cloud sandbox (powered by E2B). Session content is used solely to provide the collaborative experience.

Usage data. We collect basic analytics such as page views, session duration, and feature usage to improve the service. We do not use third-party advertising trackers.

2. How We Use Your Information

  • To provide, operate, and maintain the Jam service
  • To authenticate your identity and manage your sessions
  • To enable real-time collaboration with other participants in your sessions
  • To generate shareable previews and project pages when you choose to share your work
  • To improve and develop new features
  • To communicate with you about the service

3. Sharing and Collaboration

Jam is a collaborative tool. When you invite others to a session, all participants can see the shared terminal and its output in real time.

When you use the Share feature, a public project page and preview URL may be created. Shared content is publicly accessible by anyone with the link. You control when and what you share.

4. Third-Party Services

Jam integrates with the following services:

  • Anthropic — AI model provider. Your prompts and code are sent to Anthropic via your own API key, subject to Anthropic’s Privacy Policy.
  • E2B — Cloud sandbox provider. Your session code runs in isolated E2B sandboxes, subject to E2B’s Terms.
  • InstantDB — Real-time database for session state and collaboration.

5. Data Retention

Session sandboxes are ephemeral and are destroyed after inactivity. Project pages and preview URLs you create persist until you delete them. Account information is retained as long as your account is active.

6. Security

We use industry-standard security measures including encrypted connections (TLS), isolated sandbox environments, and signed tokens for preview access. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can delete your shared projects and leave sessions at any time.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date.

9. Contact

If you have questions about this privacy policy, please reach out to us at privacy@letsjam.now.